How can UtrechtInc’s social media content strategy and digital discoverability practices be developed to improve engagement and attract qualified candidates?
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Master Thesis
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Abstract
This report examines how UtrechtInc can strengthen its social media and digital discoverability to increase engagement and attract qualified applicants for its validation programs and foundership. As competition among incubators intensifies, sustaining visibility and ensuring that communication channels effectively reach research-driven founders is increasingly important.
The study integrates quantitative data from LinkedIn, Instagram, Facebook, Google Analytics, and Ubersuggest with qualitative insights from a Key Opinion Leader (KOL) in digital marketing and staff interviews. The results indicate a notable rise in traffic originating from Large Language Models (LLMs), contributing to increased attendance at open evenings. However, this development has also led to a larger share of applicants falling outside UtrechtInc’s target profile. While this broadens the diversity of applicants, it introduces additional administrative workload.
Three strategic priorities emerge from the findings. First, UtrechtInc should align its promotional content more closely with its mission of supporting science and technology-based entrepreneurship. Second, digital discoverability can be improved by combining traditional Search Engine Optimization (SEO) with emerging Generative Engine Optimization (GEO) practices, including enhancements to website structure and the development of question-driven content. Third, more targeted engagement strategies could be developed through persona-based storytelling that reflects the experiences of successful research-driven startups. Together, these measures are designed to convert strong visibility into meaningful engagement, thereby strengthening the pipeline of qualified entrepreneurial talent essential to UtrechtInc's mission.