Medical App Adoption in the Dutch healthcare sector

Abstract

Today’s Appstores include thousands of medical apps available for self-care purposes in the treatment of chronic diseases like Diabetes and COPD. Among the many available apps, very few are seamlessly integrated in the healthcare ecosystem. A lot of reporting functionality is still left to manual work, and healthcare professionals cannot connect the app with their professional information systems. This thesis investigates the adoption barriers to medical apps in the Dutch healthcare market from a multi-stakeholder perspective. The aim of this research is to identify possible solutions for medical app developing organizations to increase the chance for adoption of an app.